Privacy Policy
Allen Print Ltd. Privacy Policy
Last Updated: April 7, 2025
1. Introduction
Welcome to Allen Print Ltd. ("we," "us," "our"). We are committed to protecting the privacy and security of the personal information of our customers, users, and visitors ("you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, or use our services (collectively, the "Services").
Please read this Privacy Policy carefully. By using our Services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.
We operate primarily in Canada and adhere to the principles of the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. If you are accessing our Services from other regions with laws governing data collection and use that may differ from Canadian law, please be advised that you are transferring your personal information to Canada and you consent to that transfer, processing, and storage in Canada.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
- Personal Data: Personally identifiable information, such as your name, shipping address, email address, telephone number, and demographic information (such as age, gender, hometown, and interests) that you voluntarily give to us when you register with the Services, place an order, subscribe to newsletters, respond to surveys, contact us, or choose to participate in various activities related to the Services.
- Derivative Data: Information our servers automatically collect when you access the Services, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Services. If you are using our mobile application, this information may also include your device name and type, operating system, phone number, country, location data (if you permit), and other interactions with the application.
- Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, or exchange products or services from us. We store very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, Authorize.net, and you are encouraged to review their privacy policy.
- Data From Social Networks: User information from social networking sites, such as Facebook, Google, Instagram, including your name, social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.
- Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Services from a mobile device and permit location services.
- Third-Party Data: Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Services permission to access this information.
3. How We Collect Information
We collect information through various methods, including:
- Directly from You: When you provide it to us (e.g., filling out forms, creating an account, making purchases, contacting support).
- Automatically: Through cookies, log files, web beacons, and other tracking technologies when you interact with our Services.
- From Third Parties: Such as payment processors, analytics providers, advertising networks, and social media platforms.
4. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:
- Create and manage your account.
- Process your transactions and deliver the products or services you requested.
- Email you regarding your account or order.
- Send you newsletters, promotional materials, and information about our Services or partners.
- Respond to your inquiries and provide customer support.
- Improve our website, products, and services through analysis of usage patterns.
- Monitor and analyze usage and trends to improve your experience with the Services.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
- Comply with legal and regulatory requirements.
5. How We Share Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
- Aggregated or Anonymized Data: We may share aggregated or anonymized information that does not directly identify you.
6. Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Services to help customize the Services and improve your experience. When you access the Services, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies, but be aware that such action could affect the availability and functionality of the Services.
7. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
8. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
9. Your Privacy Rights
Under Canadian law (PIPEDA) and potentially other applicable laws (like GDPR or CCPA/CPRA), you have certain rights regarding your personal information. Depending on your location and the applicable laws, these may include the right to:
- Access: Request access to the personal information we hold about you.
- Correction (Rectification): Request correction of inaccurate or incomplete personal information.
- Withdraw Consent: Withdraw your consent to our processing of your personal information at any time (where processing is based on consent). Note that withdrawal will not affect the lawfulness of processing before its withdrawal.
- Deletion (Erasure): Request deletion of your personal information under certain conditions.
- Object to Processing: Object to the processing of your personal information under certain conditions.
- Restrict Processing: Request the restriction of processing of your personal information under certain conditions.
- Data Portability: Request the transfer of your personal information to another party under certain conditions (often applicable under GDPR).
- Lodge a Complaint: Lodge a complaint with a supervisory authority (like the Office of the Privacy Commissioner of Canada, or your local data protection authority if outside Canada).
To exercise these rights, please contact us using the contact information provided below. We may need to verify your identity before processing your request. We will respond to your request within the timeframe required by applicable law (typically within 30 days under PIPEDA).
10. Policy for Children
We do not knowingly solicit information from or market to children under the age of 16. If we learn that we have collected personal information from a child under the relevant age without verification of parental consent, we will take steps to delete that information as quickly as possible. If you believe we might have any information from or about a child under the relevant age, please contact us.
11. International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there. We will take steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. For significant changes, we may notify you more prominently (e.g., via email or a notice on our website).
13. Contact Us
If you have questions or comments about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:
